Over the years, we have developed our credit policies in order to protect both our organization and our clientele. Please see the below payment options for each level of sale in our organization.
Retail Sales: Retail customers (customers who come in to purchase materials on the spot and leave a deposit on the order or pay the order in full) can pay by cash, Visa, MasterCard, American Express, Debit, and Money Order. We do not accept personal or company cheques for retail sales.
Should the only payment option possible be in the form of a cheque, we will accept your cheque and hold your order for 10 days. Once your cheque is verified at the bank, your order will be released to you.
Residential Installations: We have a sales team of over 20 people who quote residential fence projects, write up contracts, and accept deposits. We request that deposits made on our residential contracts are made by cheque, Visa, MasterCard, American Express, or Money Order. We request that cash payments are not given to our sales or installation staff on site. If you would prefer to leave a cash deposit or pay a balance by cash, please visit the Roma location closest to you and speak to our office credit department and/or management. Please request a signed receipt on company letterhead should you pay by cash.
For residential fence projects under $3000.00, a 30% deposit is required and the balance is paid on completion of project. For residential fence projects over $3000.00, 40% deposit is required, a 30% second deposit is required once material have reached the site, and 30% balance is required upon completion of your fence project.
Commercial Installations: Our commercial installation department also has a full sales team at each location to quote commercial projects and sign commercial contracts. 30 Day Credit terms for light commercial projects are subject to credit approval. All other credit terms are to be negotiated with our in-house credit or branch manager. In most cases, a 30% deposit is required to start your project.
Dealer Sales / Distributors: Our dealer sales accounts are set up upon your request. Our dealers purchase regularly on account and are billed as orders are taken. Credit terms are unique to each account we service and are subject to credit approval.
Please fill out our credit application to set up your Roma Fence Group account today!